CANCELLATION & RETURNS FAQS AT DrRest

Can I return my order, or cancel my order if I change my mind?

DrRest shall not accept a cancellation of an order for change of mind unless DrRest chooses to do so at its absolute discretion. If DrRest does accept such a cancellation, you must pay an amount that in DrRest’s reasonable view reflects the loss that DrRest will suffer as a consequence of the cancellation (including but not limited to storage fees and any mark down). DrRest shall set off this amount against the payment you have made and refund the balance.

How long will it take for my refund to be processed?

Most refunds will be processed within 5 to 10 business days depending on your financial institution.

What if I don’t receive my refund within 10 business days?

If you don’t receive your refund within 10 business days please contact DrRest at info@drrest.com.au

What if I have missing parts in my order?

If you are missing parts from your order, please contact DrRest at info@drrest.com.au and we will ensure the missing parts are delivered to you free of charge and as quickly as possible.